For the last couple of years, most of my work has been in the strategy part of UX. Gathering technical requirements and combining them with flows within the companies system. While also aligning them to the overall vision of the UX team.
Work like this spans multiple levels of leadership and the working team. Here is where I believe Experience flows can really help.
They get the whole journey across, give sponsors a bigger picture of the changes while guides the subject matter experts to tackle the weeds.
Most of flows take into account potential points of interaction a member might have. Depending on the nature of the project, moods and context of users accessing these services is taken into account.
I use to keep these simples, but overtime I have created some more engaging flows. Here are some of these flows