Hello! I am a UX Designer who loves to solve complex problems with simple solutions.
In my current role, approximately a 100k + users interact daily with something I have worked on. Such a high volume of users requires the need for clear and concise interactions. These interactions need to elevate the clients experience, help them finish their tasks and not tax the company’s support centres.
Creating for such a diverse user base has allowed me to polish my skills listed below. With these I’m able to make informed decisions regarding the present and future states of products.
Here’s a summary of me:
Education: Masters of Digital Media - Ryerson, BSc - UWaterloo - Design thinking for museums and public spaces - ITP, NYU
Currently : User experience architect - Sun Life Financial (since Jan 2016)
Job Skills: User Research - Storyboarding - Wireframing - Prototyping - Usability Testing - Interaction flows - Digital Strategy
Job Tools: Sketch - Axure - Invision - Adobe CC - Balsamiq - Pen and Paper
Industries of Interest: Auto - Finance - Marketing - Health - Photography - Travel - Fashion - Global audiences